Social Media Guidance
Thank you for following and engaging with Manchester Art Gallery’s social media channels.
We share content with our audiences in order to encourage cross-cultural storytelling, inspire learning, enhance personal wellbeing and contribute to a positive culture and social change.
We believe that art has the power to change lives and we help people to understand and celebrate the diverse communities they live in. We value dialogue and our voice is determined to be inclusive and friendly.
The views expressed by our followers may not represent the views of Manchester Art Gallery, Manchester City Council, its employees, or affiliates.
We want our digital spaces to be safe, welcoming and open to all. To ensure that everyone has a positive experience, here are a few house rules that apply to all Manchester Art Gallery’s online channels.
Privacy is important
We want to keep you safe. Please do not post any personal information, including email address, phone number, or address; posts and comments that include this kind of information will be removed. And we encourage you to think carefully when posting likenesses that belong to you or another individual.
We encourage debate and discussion, but to help people engage with this, comments should be relevant to the subject of the original post. Posts and comments that are off-topic or that are repeated multiple times, especially under unrelated posts are likely to be removed.
Respect is the key
We will not tolerate hateful, defamatory, abusive, threatening, harmful, obscene, discriminatory, and harassing language, comments, images or videos. Anything that could be deemed offensive to others will be removed and this could also result in your account being banned or blocked.
This is not the space for advertisements
We would love to know more about our audience, but posts or comments that serve as advertisements for yourself or others don’t fulfil this purpose. Any links, images or messages that advertise or promote products and services of individuals, businesses or causes will be removed and are likely to result in your account being banned or blocked.
If it is not yours don’t post it
Please avoid posting something if you don’t own the intellectual property or that you don’t have the right to post. Any graphics, copyrighted text, images, audios or videos that are posted without necessary permissions will be removed, and you risk your account being banned or blocked.
When and how
We would like to be available to engage with you all the time, however, you are more likely to receive a speedy response during office hours, these are between 09.30 and 17.00 GMT, Monday to Friday, excluding UK national holidays.
And remember that we also have extensive information about our collections, exhibitions and events on the gallery’s website.
For more information, feedback and complaints, the best way is to email the gallery directly at [email protected]