Manchester Art Gallery

FAQs

What are your opening hours?

We are open Wednesday to Sunday, 10am – 4pm.

What will change from 19 July?

Greater Manchester Cultural Venues – COVID-19 Pledge: As theatres, museums and galleries across the city-region begin to re-open their doors and spring to life once again, as a sector, we want to reassure audiences and visitors alike that your health and wellbeing is our upmost priority. No two venues will respond to the introduction of Stage 4 of the Government’s ‘Roadmap out of Lockdown’ in exactly the same way. Our venues are different sizes, shapes and operate in different ways appropriate to the needs of those individual businesses. What is consistent, however, is the thrill and excitement our artists, production companies, staff and volunteers feel at the thought of being able to share great art and culture with you again face to face. It has been a tough old time, but we’re back, side by side and cannot wait for you to join us.

For Manchester Art Gallery, this means we will continue to ask staff and visitors to wear a face covering and be considerate of social distancing. Tickets will still be required for Grayson’s Art Club to allow us to manage the capacity in the exhibition spaces. Our teams will continue with our enhanced cleaning and sanitising procedures, and our café will continue to offer safe and simple ordering options.

Is the whole Gallery open?

No. We are only opening some of the galleries to begin with but hope to open more galleries in the future. We have introduced a one way route which will allow you to see many of the highlights of the collection plus a brand new introductory gallery.

Our brand new display What is Manchester Art Gallery? offers a dynamic introduction to the gallery including its origins, how the collection was formed and how it relates to Manchester and its people. You’ll be able to see our displays of British and European art and design, including the world famous Pre-Raphaelite paintings by Millais, Holman Hunt and Rossetti and other highlights including works by Stubbs, Turner, Landseer, Lord Leighton and Wagner’s The Chariot Race.

Please note As the gallery will only be partially open many works will not be accessible – even if the online collection search indicates that they are on display. If you’re planning to make a visit to see a specific work, it is worth calling first to check: 0161 235 8888.

How long can I stay?

We think you should be able to see everything in about 30 minutes, though you’re welcome to stay longer.

If I just turn up will I be allowed in?

Yes. Our collection galleries, café and shop are all open and do not require a ticket for entry. You must still check-in to the venue for Track & Trace purposes.Tickets are only required for Grayson’s Art Club

Coronavirus precautions

When I visit, will I need to give my name and contact number for test and trace?

Yes, your name and contact details will be required as part of the online booking. If you come to the gallery without a timed ticket booking, you will be asked to check in on the NHS app or provide your name and a contact telephone number.

Will you check my temperature as I enter the Gallery?

We will not check your temperature on entering the Gallery, although if you suspect that you may have a temperature we ask that you delay your visit until it is safe to do so. If this happens during your visit, we ask you to alert a member of staff.

Do I need to wear a face mask?

If you are able to, we are asking you to wear a face covering during your visit. This is in line with government guidelines for busy public spaces. There’s more information about face masks and exemptions here.

Will the Gallery staff be wearing protective equipment?

We have introduced PPE for our staff, some will wear face coverings or visors. Acrylic screens have been installed at points where there is face to face interaction between staff and visitors.

How will I be able to social distance in the Gallery?

We have reduced the numbers of visitors in the gallery at any time and introduced a one way route to allow for social distancing. There are signs throughout the Gallery to remind you about these new measures.

Will I be able to wash my hands?

A sanitiser station is located at the entrance to the gallery on Mosley Street and all our toilets have handwash facilities

Are there benches in the Gallery for visitors? Is it safe to use these?

Yes, we have benches in most galleries. These are cleaned regularly. Please maintain 2m social distance when sitting on the benches.

Can physically less able visitors visit the Gallery as usual? What provisions will be made?

Lifts are available for those who need them most. Lift occupancy is limited to 2 people per lift or for one household group.

Lifts are available to visitors with wheelchairs, buggies and mobility aids and full access provision is available to them throughout the Gallery. We have benches in the galleries as usual with an increased cleaning programme in place to support this. Stools and wheelchairs are available on request, on a first come, first served basis.  Stools and wheelchair handles will be cleaned between users.

Am I able to store items in the lockers?

Our lockers are not available at the moment. We advise you to travel light and bring only what you need with you as you will have to carry it

Are the toilets open?

Toilet facilities are available but with reduced capacity. Some toilet cubicles, urinals and sinks have been taken out of use to allow for social distancing. You might have to queue.

What about family visits and baby changing?

Baby changing facilities are available as normal with an enhanced cleaning programme in place.

Can we visit as a group?

Groups of up to 6 people are allowed, in line with Govt guidelines https://www.gov.uk/guidance/meeting-people-from-outside-your-household-from-4-july

Are you doing talks and tours?

For now, we won’t be doing talks or tours as these are difficult with social distancing and group size limits in place. You might like to join one of our free online tours or other online sessions.

Is the Café open?

Our Café is open and offering table service. You can order from a browser on your own device or our café staff can take your order at your table. 

Is the shop open?

Yes, and we have lots of new products including a brand new gallery guide.

For health and safety reasons, all transactions must be by card only until further notice.

How can I donate?

You can find details of all the different ways to donate and support our work here.

Risk assessment

We have carried out risk assessments to ensure the gallery is a safe environment for visitors and staff. If Government advice changes, we will review our safety measures.


Photo courtesy Andrew Brooks